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My air conditioner went out and Deadrock sent someone out that day. Ethan called me before arriving and helped sort out problem then arrived and did repair.
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Mary Olien
Trustindex verifies that the original source of the review is Google.
Professional, knowledgeable, efficient, friendly and neat. This is the third job they've done for us. Very highly recommended!
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Amigopepa “Amigopepa” Si
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Nick was fabulous- technically proficient and a nice guy.
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Marybeth Watson
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Excellent experience with Dead Rock Services! Blake was prompt, professional, detailed, and very informative throughout the entire visit. He took the time to thoroughly diagnose the electrical issues, explain what was happening, and answer our questions. Best of all, he was able to resolve all of our electrical problems in a single visit. Highly recommend Blake and Dead Rock Services for knowledgeable, thorough, and dependable electrical work!
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Ron B
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Arrived on time and called in advance. The tech's were very knowledgeable and answered all my questions. I highly recommend this company.
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Michele Rollins
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Job well done!! Very Professional!!
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Michael Ford
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Fixed a couple of electrical issues at estimate cost. Scheduling was easy. Fast and efficient service.
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J Carolyn Bryant
Trustindex verifies that the original source of the review is Google.
The service was 5+ stars. Excellent customer service, professionalism and workmanship outstanding. Price was very reasonable. I was even able to get an estimate for other lighting projects in the near future. Thank you both for a great job. Carolyn B
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Bob Blanton
Trustindex verifies that the original source of the review is Google.
D.J. and his associate did a hell of a good job. I'm very pleased and would recommend them and Dead Rock to everyone. Thanks.....
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A Pete
Trustindex verifies that the original source of the review is Google.
These guys are amazing!!! Cant say enough good things about them.. They pay close attention to detail and have great communication skills. They stand by their work and are all diligent workers!!! They made the process easy on the customer..from consult to finish. They consitently showed up and showed out on the daily.. if i had a question or concern even after thwy keft for the day.. they would still respond to ensure my haopiness. We had a huge job of both electrical and plumbing. Consisting of many different layers. They also contacted the utility company as well.. They delivered and then some! They also paid attention to the happiness of the customer. They were neat and punctual/ stayed on schedule, as well as tidy!! If we ever need anymore work done to our home..or know anyone needing something I'll be letting them know about DeadRock!! I will be only using this company. I highly recommend this company and I'd rather pay once eith them..than twice over by using someone who cant deliver the first time! You definitely get quality work out of this company. So moneybwell spent!! We had their electrical contractors as well as plumbing.. all wonderful guys.. and to the ladies in the office.. they are just as easy to work with and just as awesome! I akso like the reminders a day before they show up.. along eith a picture of the tech that youll be dealing with. Super awesome for a mom on the go with kids. All around great company to have out for anyones needs!!! Thank you to all who had a part in getting our homes needs met!
Welcome to Dead Rock Services (“Company,” “we,” “our,” or “us”). By accessing our website, submitting a service request, scheduling an appointment, or receiving services from us, you agree to the following Terms of Service. Please read them carefully.
1. Services Provided
Dead Rock Services provides residential and commercial services including, but not limited to: Electrical services Heating & cooling (HVAC) services Plumbing & drain services Generator installation and service Related inspections, repairs, and maintenance All services are subject to availability and confirmation.
2. Appointment Requests & Confirmation
Submitting an online booking request does not guarantee a confirmed appointment. All appointments must be confirmed by a Dead Rock Services team member. A team member will contact you within 24 business hours to confirm your date and time. We reserve the right to reschedule based on technician availability, weather, emergencies, or unforeseen conditions.
3. Diagnostic Fees & Estimates
Most service calls require a diagnostic evaluation before pricing can be finalized. Diagnostic fees may apply and will be disclosed before service. If you proceed with the recommended repair, the diagnostic fee may be waived, depending on the service. Estimates are based on visible conditions only and may change if additional issues are discovered.
4. Payments & Billing
Payment is due upon completion of service unless otherwise agreed in writing. Accepted payment methods may include: Cash/Check Credit/debit cards ACH transfers Financing (if available) We reserve the right to: Suspend services for non-payment Charge late fees where permitted by law Collect any outstanding balances
5. Cancellations & No-Shows
We ask that you provide at least 24 hours’ notice for cancellations or rescheduling. Late cancellations or no-shows may result in a service fee. Repeated canceled appointments may require prepayment.
6. Subcontracted Services
In some cases, Dead Rock Services may coordinate or subcontract certain services (such as specialized HVAC, plumbing, or restoration vendors). We carefully select trusted partners. However, Dead Rock Services is not responsible for workmanship performed directly by third-party subcontractors unless otherwise stated in writing.
7. Warranties & Limitations
Manufacturer warranties apply to materials used. Labor warranties, if provided, will be disclosed at the time of service. Warranty does not cover misuse, neglect, modifications, acts of nature, or pre-existing conditions.
8. Property Access & Safety
By scheduling service, you agree to: Provide safe and clear access to work areas Secure pets and children during service Disclose known hazards (electrical, gas, water, structural, etc.) We reserve the right to refuse or stop work if unsafe conditions exist.
9. Limitation of Liability
To the fullest extent permitted by law, Dead Rock Services shall not be liable for: Indirect, incidental, or consequential damages Property damage resulting from pre-existing unsafe conditions Delays caused by weather, parts availability, utility companies, or permitting authorities Our total liability shall not exceed the amount paid for the specific service rendered.
10. Website Use & Intellectual Property
All website content, logos, images, text, and branding are the property of Dead Rock Services and may not be copied, distributed, or used without written permission.
11. Privacy Policy
Your use of our website and services is also governed by our Privacy Policy, which explains how we collect and use your information: Privacy Policy
12. Dispute Resolution
Any disputes arising from the use of our services shall be governed by the laws of the state in which services were provided. We encourage resolution through good-faith communication whenever possible.
13. Changes to These Terms
Dead Rock Services reserves the right to update these Terms of Service at any time without prior notice. Continued use of our website or services constitutes acceptance of the updated terms.
14. Contact Information
For questions regarding these Terms of Service, please contact us:
Dead Rock Services
465 Shipley School Rd Harpers Ferry,
WV 25425 (540) 931-0079 https://deadrockservices.com
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